Get in Touch

Contact Information

Phone

888-228-2146

Customer support available

Email

[email protected]

We'll respond within 24 hours

Headquarters

Brooklyn, NY

United States

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: Closed

Frequently Asked Questions

How do I track my order?

You can track your order by visiting our Orders page and entering your order details, or by clicking the tracking link in your confirmation email.

What payment methods do you accept?

We accept all major credit cards, debit cards, and digital payment methods. All transactions are secured and encrypted for your protection.

How do I redeem a gift card?

Gift cards can be redeemed during checkout by entering the gift card code. For more information, visit our Gift Cards page.

Do you offer international shipping?

Yes! CrossRem specializes in international remittance services. We deliver to multiple countries and offer both delivery and in-store pickup options for recipients.